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For your reference, we have included the original job posting below.
Assistant Manager Customer Service
Job Number:
43215771
Company Name:
Shield Healthcare
Job Location:
Santa Fe Springs, CA US
Job Categories:
Customer Service Healthcare & Medical
Minimum Education:
4-Year College Degree
Assistant Manager Customer Service
We currently have an excellent opportunity for an experienced, enthusiastic, Assistant Customer Service Manager for our Santa Fe Springs, CA Sales Office. The primary function of this position is to support the daily operations of the sales office. The successful candidate will have the responsibility for providing excellent customer service to both internal and external customers.
Job Accountabilities:
Supervises sales office staff
Handles difficult customers and follows customer service complaints or escalated issues through resolution
Monitors new business and re-order business processed at Center level
Interviews, selects and trains employees
Requirements:
Qualifications
3 years supervisory experience, preferably in a customer service and/or healthcare environment
Excellent verbal and written communication skills
Good project management and strong organizational skills
Please submit your resume with cover letter and salary history by Clicking The Apply To Link. You can also visit our website for other career opportunities.
Company Description:
Shield Healthcare is a leading supplier of medical products and services for the care of patients in the home. As a company with over $100m in annual sales, we pride ourselves on our commitment to provide quality healthcare services to the communities we serve.
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
In addition to a dynamic environment, we are proud to offer competitive salaries and a comprehensive benefits package.
